Thank you for shopping with The Curious Fish! We hope you love your handmade items as much as we enjoy creating them. However, if you’re not fully satisfied, we are here to help.

1. Returns

We gladly accept returns under the following conditions:

• Eligibility: Returns must be requested within 14 days from the date you received your item.
• Condition: Items must be unused, undamaged, and in the original packaging. For hygiene and safety reasons, we cannot accept returns on earrings or other body-related products unless they are defective.

To initiate a return, please contact us at [info@thecuriousfish.com] with your order number and reason for the return.

Note: You will be responsible for the return shipping costs unless the item is defective or damaged.

2. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.

• Original shipping costs are non-refundable, except in cases where we made an error (such as shipping the wrong item).
• If your item is damaged or defective upon arrival, we will offer a full refund or replacement at no additional cost to you.

3. Exchanges

We do not offer direct exchanges due to the unique and handmade nature of our products. If you’d like to exchange an item, we recommend returning it for a refund and placing a new order for your desired item.

4. Damaged or Incorrect Items

If your order arrives damaged or if we made a mistake in fulfilling your order, please contact us within 7 days of receiving your item with photos of the damage or incorrect product. We will resolve the issue by either offering a refund or sending a replacement at no extra charge.

5. Sale Items

Sale or discounted items are final sale and cannot be returned or refunded unless defective or damaged.

6. How to Contact Us

If you have any questions about returns, refunds, or exchanges, feel free to reach out to us at:

📧 [info@thecuriousfish.com]
🌐 [www.thecuriousfish.com]

This policy ensures a smooth process for customers while also reflecting the nature of your handmade goods. Let us know if you’d like to adjust any terms or add any specific details!